Privacy policy

Privacy Policy

Section 1: Data Usage

We collect your name, address, email address, and telephone number when you shop in our store. Also, as you browse our store, we automatically obtain your IP address in order to determine your browser and operating system. Our store, new products, and information about our services may also be sent to you via email based on your explicit consent.

Section 2: Consent Procedures

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or initiate a return, you grant us permission to use your credit card information solely for those specified purposes. We will either explicitly seek your consent or provide an opt-out option if we require your personal information for marketing purposes.

How to withdraw your consent?

Once you have opted in, you retain the right to withdraw your consent for us to contact you and collect, use, and disclose your information. This can be done at any time by emailing us at support@skyliveindia.com or sending a written request to Skylive, Gn7,shivaji enclave new delhi 110027.

Section 3: Disclosure Policy

In the event of a breach of our Terms of Service or any legal requirements, we may disclose your personal information. However, under standard circumstances, we ensure the safeguarding of your personal data.

Section 4: Payment Information

Payment:

When using a direct payment gateway, Skylivee-store securely stores your payment information. It is encrypted following the Payment Card Industry Data Security Standard. Only the data necessary for completing your purchase transaction is retained; all purchase transaction data is promptly deleted after use. All direct payment gateways adhere to PCI-DSS requirements outlined by Visa, MasterCard, American Express, and Discover's PCI Security Requirements Council. Our store and service suppliers handle credit card data securely in compliance with PCI-DSS.

For further details, please refer to Skylive's Terms of Service and Privacy Statement.

Section 5: Third-Party Services

Our third-party service providers are limited to collecting, using, and sharing your information solely for service execution purposes. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we need to disclose for your purchase transactions. We recommend reviewing the privacy policies of these services to comprehend how they handle your personal information. Please be aware that some providers may operate in different jurisdictions than you or us. Therefore, if you choose to use a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that provider or its facilities are situated. If, for instance, you reside in Nepal and your transaction is completed by a payment gateway in India, your personal information may be subject to disclosure under Indian law. This Privacy Policy and our Terms of Service cease to apply when you leave our store's website or are redirected to a third-party site or app.

Links:

Links in our store may direct you away from our site. We advise you to read the privacy policies of other websites, as we cannot be held responsible for their practices.

Section 6: Security Measures

We employ reasonable efforts and adhere to industry best practices to prevent the loss, misuse, unauthorized access, release, alteration, or deletion of your personal information. Your credit card information is encrypted using SSL and AES-256. Although we comply with all PCI-DSS criteria and additional widely accepted industry standards, it is essential to recognize that no Internet communication or computer storage method can guarantee absolute security.

Section 7: Age of Consent

By using this site, you confirm that you have reached the age of majority in your state or province, or alternatively, you have given us your consent to enable any of your minor dependents to use this site.

Section 8: Privacy Policy Amendments

This privacy policy is subject to change at any time, and therefore, it is advisable to check it regularly. Updates and explanations take effect immediately on the website. We will inform you here of any significant changes to this policy, ensuring you are aware of the information we collect, how we use it, and the circumstances under which we use and/or disclose it. In the event of a business acquisition or merger, we may transmit your information to new owners to facilitate continued sales transactions with you.

Q&A and Contact Information

To access, correct, revise, or delete your personal information, register a complaint, or seek further information, kindly contact our Privacy Compliance Officer.

Email: customercare@Skyliveindia.com

Postal Address:

Skylive
GN7 Shivaji Enclave New Delhi 110027