Refund Policy:

At Skylive, we are committed to providing high-quality products and ensuring customer satisfaction. To maintain transparency and fairness in our business operations, we have formulated the following refund policy:

No Money Refund:
We do not offer refunds for any products purchased. Once a purchase is made, it is considered final, and no monetary refund will be provided.

Repair Policy:
In the event that you encounter any faults or issues with the product, we offer repair services. Please contact our customer support team at [Your Customer Support Email/Phone Number] to initiate the repair process. We will assess the issue and work towards repairing the product to its proper functionality.

Replacement Policy:

Damaged Items upon Delivery:
If you receive a damaged item at the time of delivery, we will replace it free of charge. However, to process the replacement, we require a video recording of the damaged item at the time of delivery. Please share the video with our customer support team within 24 hours of receiving the product. Once the video is verified, we will proceed with the replacement process.

Other Replacement Cases:
For reasons other than damage upon delivery, such as defects found after use, replacements will not be provided. We encourage you to thoroughly inspect the product upon delivery and report any issues immediately.
Return Shipping:
If a return or exchange is approved, the customer is responsible for the shipping costs associated with returning the item to us.

Cancellation Policy:
Orders cannot be cancelled once they have been confirmed and payment has been processed.

Contact Us:
If you have any questions about our refund policy, repair services, or the replacement process, please feel free to contact our customer support team at +9193198888029 or salessupport@skyliveindia.com. Our dedicated team will be happy to assist you.

By making a purchase with us, you acknowledge and agree to abide by the terms and conditions of this refund policy.Skylive reserves the right to update or modify this policy at any time without prior notice.